How You Can Work as a Partner — Refer or Resell

You have one partner account with two modes. For each customer, you decide which approach works best:

Mode 1: Refer a Customer

You recommend fonio to a customer. fonio handles billing, onboarding, and support. You earn a commission (15–35% depending on your Partner Level).

How it works:

1. Share your affiliate link or partner code with the customer

2. The customer signs up and subscribes to fonio directly

3. The customer is attributed to you in your Referral Dashboard

4. You earn commission on the customer's subscription fees — for life

Optional: You can sell your own services (consulting, implementation, prompt engineering, maintenance) separately on your own invoice. fonio only handles the software subscription.

Mode 2: Resell to a Customer

You buy fonio at a discount (20–35% depending on your Partner Level) and resell it to your customer at your own price. You handle billing.

How it works:

1. In your Reseller Dashboard, enter the customer details to create their account

2. fonio provides the account at your discounted rate

3. You invoice the customer directly at whatever price you set

4. You keep the margin between your discounted price and the resale price

Your responsibilities as a Reseller:

• You handle first-level support (escalate to fonio for technical issues)

• Each customer must have their own separate fonio account (no pooling/splitting licenses)

• Optional: You can request that fonio does not contact your end customer directly

Key Differences at a Glance

Important Rules

• Partner codes may only be shared privately (in meetings, emails, conversations) — not publicly on websites, social media, or directories

• Affiliate links may be used publicly

• Each customer can only be attributed to one partner

• You can mix and match — refer some customers, resell to others — all from the same account